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  • Report:  #255413

Complaint Review: Circuit City

Circuit City The extended warranty for TV is a scam. Do not shop at circuit city. ripoff Lake Grove New York

  • Reported By:
    Amityville New York
  • Submitted:
    Tue, June 19, 2007
  • Updated:
    Fri, July 06, 2007

I have an extended protection plan on my Philips plasma tv. It has been giving me problems with the sound. Circuit City did send a vender to look at the set. The tech did not know what the problem could be and suggested it might have to go to the shop. I visited the venders place of business and the man in charge told me Philips was difficult with parts and it could take weeks. I called Circuit City consumer relations at 1-888-615-8156 and got no satisfaction. They should send a tv to my home while i'm waiting for mine to be repaired. In closing the extended service plan is just a scam to get more money from! Don't shop Circuit City.

Robert
Amityville, New York
U.S.A.

2 Updates & Rebuttals


Duane

Monroe,
North Carolina,
U.S.A.

Didn't you read the extended warranty terms before purchase?

#3Consumer Comment

Fri, July 06, 2007

Why would you purchase anything without knowing what you were buying. Had you read the terms of the extended warranty, you would know that it does not give you a replacement while yours is getting repaired.

Actually, I don't know of any warranties that offer that.

It sounds to me like you are getting your TV repaired, or you are able to. So I don't understand what your gripe is.


Blake

Gretna,
Louisiana,
U.S.A.

at least you got something ...

#3UPDATE Employee

Fri, July 06, 2007

had you not gotten the warranty, circuit city would've done nothing ...

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