Complaint Review: Circuit City

Circuit City with an extended warr. I have been given nothing but the run around Fort Collins Colorado .....

I have been having troule with my C.P. -HP 8560 C- SINCE DAY ONE.Thinking it was something I was doing I was reluctant to ,call for advice. Over a period of time my C.P. continued to give me problems.After calling several times ,Idecided to make the 190 mile drive to see if a personnel appearance would help.

THEY (at circuit city) was quick to give me phone numbers for help lines. I tried all these to no avail.They all wanted to help but for a fee! One fellow at C.C. SAID THEY SHOULD JUST GIVE ME A NEW C.P.. This was not nessecarily what I was going for.Ihave done a lot of business with C.C., even lately purchacing two digital cameras. this does not keep me from being disappointed in thier word .They said with the extended warr.

if I ever had a problem they would stand behind thier product. I did not realize they would stand way behind and do nothing! Thank You, Joe

Joe
Holyoke, Colorado
U.S.A.