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  • Report:  #37535

Complaint Review: Circuit City

Circuit City Warranty scam with Sony Monitors Mobile Alabama

  • Reported By:
    mobile Alabama
  • Submitted:
    Sun, December 08, 2002
  • Updated:
    Sun, December 08, 2002

Circuit City and Sony have put the wrong warranties in the boxes of some Sony monitors. In Mobile they sold the Sony CPD-E400 with a one year warranty in the box when it actually has a three year warranty. When the monitor broke Sony was contacted and they said they would fix it but refused to provide a copy of the real Sony warranty.

We have since obtained the real warranty and still have the wrong one year warranty. Is this a scam that the big retailers use?

Ted
Mobile, Alabama
U.S.A.

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