Circuitmicro ripoff Scheisters of the highest order. watch your wallet Forest Lake California
Originally contacted CircuitMicro in OCtober 2003, paid them the agreed upon downpayment for the agreed upon system. Waited for the November 1, 2003 delivery date; it came and went, as did December 1 and so on. Main number as well as 1-800 number were always busy.
So, I sent over 35 e-mails over the span of three months. I finally did receive a call from a guy named Randy (he must be the mastermind) and he sang me a song of woe and how the company was in financial trouble because they had kindly extended credit to people and those "loosers" had not paid and lived up to their end of the deal......soooo, that was going to delay my shipment. Of course, I was angry, but what could I do?
SO, January 1, 2004 came and went, nothing from CircuitMicro. So, I filed with the BBB, which got me nowhere, but once the company found out I did, they were quick to respond with a nasty e-mail, telling me to "calm down" and they werent "going to tell me again" about how the contract "terms are written" and that they only check thier email "about every 72 hours due to the enourmous volume of email" they receive.
If they treat everyone like they've treated me, I'm sure they get a million emails a day. Anyway, I then get the song and dance about how the system I origianlly ordered is no longer produced, I needed to choose another systema nd jump through the contract hoops again. I sighed, said okay and waited. I got the contract in the mail, water damaged, and tried to contact them to get another one. What a waste. I then decided to choose another system, you know, take away thier excuses.
Still haven't heard a peep out of them. Now, I'm without a system that I can use (Im a full time student) and without the downpayment I origianlly sent them.....6 months ago!!!!! This can't be legal, but then again, I guess it is because the more I read about this company, the more I find this pattern. In any case, beware, these guys are scheisters of the highest order.
Carla
Cherryville, North Carolina
U.S.A.
2 Updates & Rebuttals
Mike
Radford,Virginia,
U.S.A.
This kind of company is ALWAYS a rip-off.
#3Consumer Suggestion
Sun, April 25, 2004
Randy, it's a basic business law that if for whatever reason a company CANNOT DELIVER the promised merchandise by the promised delivery date, the buyer is entitled to cancel the deal with a FULL REFUND of anything paid so far. The buyer might instead agree to a later delivery date or equivalent substitute merchandise, but that is totally the buyer's choice. Don't cry a river about the manufacturer discontinuing the product. That is the chance you take.
I've been to the Circuit Micro site and read the inane policies. They were apparently written by Randy himself as they contain numerous mistakes in grammar, spelling, and word usage that he has done here. In order to set up a convincing scam, hire professional writers. Anyone who did read these policies hopefully noticed the mistakes that would make a 6th grade English teacher cringe, and the general theme of "no refunds." I suspect most of the visitors to the Circuit Micro site decided not to give Randy any of their money on the false promise of a computer, plasma TV, etc. Also there is no phone number or physical address posted anywhere on the site. Another dead giveaway of a rip-off company.
Companies that "finance" "anyone" are ALWAYS a rip-off. No legit business would survive by selling on credit without checking the buyers' credit history, since this practice would strongly attract buyers who are inclined to never pay.
There are two classes of these rip-offs. First is the one that is a pure rip-off; no merchandise is ever delivered, and no refunds are granted. Circuit Micro appears to be in this class. The oft-reported "Financing Alternatives" company also appears to be using this model. The second one does actually ship some merchandise, but demands a considerable down payment first. Since the products are either just plain overpriced, or they are cheap knock-offs or discontinued items, the down payment ends up being approximately the true "street price" of the product. The company doesn't mind too much if the buyer doesn't make any further payments, as the product is already paid for with the down payment. Examples of this type are the subprime and "buy here, pay here" car lots, and the "catalog credit cards" like USA Platinum, and possibly Circuit Micro. Either way, I don't recommend that anyone deal with Circuit Micro.
Also I'm having a hard time understanding how Circuit Micro has taken a loss on the Carla deal. They've taken a bunch of her money and delivered NOTHING. Must be either a lack of business acumen on Randy's part, or some very brilliant Enron-style accounting going on.
Randy
Lake Forest,California,
U.S.A.
Left out some Important facts
#3REBUTTAL Owner of company
Fri, April 23, 2004
Yes,
The computer was backordered, and this happens from time to time. It is a normal event,
there is nothing us or anyone else even if they stood on their head can do about it.
We are not the manufacture.
Further more the contract had stipulations of a down payment to be paid, which only a fraction off has been made, also there was a schedule for these partial payments, that has not been kept. The down payment has to be paid in full, and paid on time before any delivery will take place.
This is not nagotiatiable.
Since the computer was on back order, and if you look at your finance agreement, yes the water damamged one. The product delivery is not until JUNE 2004 which was 30 days after the last part of the down payment has been made.
Unfortunately, these types of complaints, are not going to speed up delivery, nor will bouncing the checks to pay for the down payment.
To get a new contract to you to choose a different computer was a courtesey, so you don't have to do at the last minute.
There are too many bounced checks, for delivery at this point.
The contract has be charged off our books and written off as a loss.