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  • Report:  #305076

Complaint Review: CIS Worldwide

CIS Worldwide Searched for one day and got bad info, wouldn't let me cancel Internet

  • Reported By:
    Dallas Georgia
  • Submitted:
    Fri, February 01, 2008
  • Updated:
    Thu, September 11, 2008

I signed up to do a search and when the info kept coming back missing and wrong, I did a search on myself and still didn't get any correct info. I am not under the wire, so to not get any info was just a rip off. After 24 hours I tried to cancel, and they emailed me back saying that after such intensive use I couldn't cancel. Hello, I didn't get one piece of useful information, and explained that, but still got nowhere with them. Just a rip off. Any of their sites (clickbank, etc.) are all rip offs.

Ladydb24
Dallas, Georgia
U.S.A.

4 Updates & Rebuttals


Cis Worldwide

Boston,
Massachusetts,
U.S.A.

Clarification of Terms and Agreements

#5UPDATE Employee

Wed, September 10, 2008

Dear Ladydb24,

On behalf of all of us at CIS Worldwide, we understand that sometimes it is difficult to put your trust in an online company. We assure you we stand behind our product by providing our customers with a user friendly members' section interface and easy access to our professional and courteous customer support staff.

I believe you may have misunderstood the services offered.

CIS Worldwide is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. Public records come from: censuses, newspaper subscriptions, postal services, voter registration and various other public agencies. As an information broker, the data provided by our service is largely dependent on these public sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations.

CIS Worldwide cannot guarantee that you will find the exact information that you are looking for as we do not control the information that is available in any way.

This is clearly disclosed in all of our Terms and Conditions pages.

I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at support@cisworldwide.com. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!

From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.


Cis Worldwide

Boston,
Massachusetts,
U.S.A.

Clarification of Terms and Agreements

#5UPDATE Employee

Wed, September 10, 2008

Dear Ladydb24,

On behalf of all of us at CIS Worldwide, we understand that sometimes it is difficult to put your trust in an online company. We assure you we stand behind our product by providing our customers with a user friendly members' section interface and easy access to our professional and courteous customer support staff.

I believe you may have misunderstood the services offered.

CIS Worldwide is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. Public records come from: censuses, newspaper subscriptions, postal services, voter registration and various other public agencies. As an information broker, the data provided by our service is largely dependent on these public sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations.

CIS Worldwide cannot guarantee that you will find the exact information that you are looking for as we do not control the information that is available in any way.

This is clearly disclosed in all of our Terms and Conditions pages.

I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at support@cisworldwide.com. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!

From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.


Cis Worldwide

Boston,
Massachusetts,
U.S.A.

Clarification of Terms and Agreements

#5UPDATE Employee

Wed, September 10, 2008

Dear Ladydb24,

On behalf of all of us at CIS Worldwide, we understand that sometimes it is difficult to put your trust in an online company. We assure you we stand behind our product by providing our customers with a user friendly members' section interface and easy access to our professional and courteous customer support staff.

I believe you may have misunderstood the services offered.

CIS Worldwide is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. Public records come from: censuses, newspaper subscriptions, postal services, voter registration and various other public agencies. As an information broker, the data provided by our service is largely dependent on these public sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations.

CIS Worldwide cannot guarantee that you will find the exact information that you are looking for as we do not control the information that is available in any way.

This is clearly disclosed in all of our Terms and Conditions pages.

I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at support@cisworldwide.com. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!

From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.


Cis Worldwide

Boston,
Massachusetts,
U.S.A.

Clarification of Terms and Agreements

#5UPDATE Employee

Wed, September 10, 2008

Dear Ladydb24,

On behalf of all of us at CIS Worldwide, we understand that sometimes it is difficult to put your trust in an online company. We assure you we stand behind our product by providing our customers with a user friendly members' section interface and easy access to our professional and courteous customer support staff.

I believe you may have misunderstood the services offered.

CIS Worldwide is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. Public records come from: censuses, newspaper subscriptions, postal services, voter registration and various other public agencies. As an information broker, the data provided by our service is largely dependent on these public sources. In some cases, these sources can be slow to update their records. As you can understand, some updates are often out of our immediate control. Data availability may also be determined by federal, state and local regulations.

CIS Worldwide cannot guarantee that you will find the exact information that you are looking for as we do not control the information that is available in any way.

This is clearly disclosed in all of our Terms and Conditions pages.

I would like to urge any CIS Worldwide customer needing any assistance to please contact customer support via email at support@cisworldwide.com. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!

From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.

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