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  • Report:  #842212

Complaint Review: Citgo

Citgo Charged for 2 Fill-ups at once, Refused refund Peabody, Massachusetts

  • Reported By:
    jeannette — newburyport Massachusetts United States of America
  • Submitted:
    Mon, February 20, 2012
  • Updated:
    Tue, February 21, 2012
  • Citgo
    137 Newbury St. (Route 1)
    Peabody, Massachusetts
    United States of America
  • Phone:
  • Category:

I filled up my car tank at Peabody Citgo on 11/08/2011 at 18:29:01 for $41.96, then received my American Express bill with that charge PLUS another one at 18:30:12 for $48.80.  I called Amex and explained that I have only one car, and I can't fill it up twice!  The attendant obviously swiped my card a second time before I left.  Amex contacted Citgo, who said they had 2 computer receipts with my card number on them so both must be mine. CHEATERS

1 Updates & Rebuttals


Larry

Phoenix,
Arizona,
U.S.A.

And the receipts balanced

#2Consumer Comment

Tue, February 21, 2012

You can be sure that the cash in the drawer at the end of the shift was dead-on correct.  That's because the same attendant who swiped your card the second time removed $48.80 from the till before closing out.  

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