Complaint Review: CITI GROUP - Citibank - CalFed

I was issued a credit on an ATM card that I had from CalFed Bank. Citibank bought CalFed. Instead of posting the credit to my account, they posted it as a debit, and turned me over to collection not once but twice. I could never get anyone to answer any of my phone calls. I even hired an attorney, and she didnt have any more luck than I did.

Now I have to continue to moniter my credit report to make sure that they have not sent me to collection a 3rd time without my knowledge. Both times I was sent to collection I faxed copies of the credit and both times the collection process was stopped.

I am still without my $148 and still do not have any explaination from Citibank as to why.

Debra
chula vista, California
U.S.A.