Citi group inc Citi double cash credit card Interest rate hike without knowledge ripoff at 30% Interest never missed payment BEWARE Louisville Kentucky
I applied for this card because of the promo balance transfer last year and in November of 2015 I noticed the interest rate was 29.99% from 19.99%.
I then started an inquiry on why I am charged such a high rate where I received several different responces one of which was that I am in penelty rate because I missed a payment in March of 2016.
In the terms and conditions for this account it states that the penelty rate shall not be for more then 12 months. now it is over 18 months and the rate remains the same.
I have never missed a payment according to my records and they simply don't care if I do not use the card and close the account.
it's a good thing I caught the rate hike before I charged any more on it and I will not be using the card and just paying off the balance then I will close the account.