Citicards Closed a joint account after death of husband. Money is owed. Checks sent to "Estate" when there is none. I am survivor. Referred to company in Wilmington, DE March 3, 2020. Have had no reponse from them. Stt. Louis Missouri
After my husband died October 31,2019 someone (do not remember who) told me I needed to get a Costco Citi card in my name, which I did. The cards on the first Costco Citi account in both our names were destroyed. I do have a written number of my card. Statements initially from 11/19 show that several amounts of money are due to me. Subsequent checks have been sent to "Estate of William Allen". When I tried to cash one at my bank I was told it could not be done because it was to the "Estate". The first check I received I returned to Sioux Falls,SD requesting a new one be issued to me. Never received a new one.
At this point in time I have three (3) other checks to the "Estate". This is a partial amount due but does not include another larger refund amount.
After talking to about 6 different people on the Citi website I was referred to a man in Wilmington, DE. Over the phone he gave the items he needed and they were mailed to him on March 3,2020. I have yet to have any response from him.