CitiFinancial Mortgage Harrassment mistreated and ripped off Des Moines Iowa
Citi Financial has done nothing but harrass us since we first established our home equity loan 3 years ago which the interest rate is poor (21%).
It all started with the grace period which we still have to pay late fees even if the payment comes in before the period is over. now it has progressed to calling us 2-3 times a day even after payment has been sent they even call my 80 year old grandfather demanding payment if anyone is ever thinking of taking out a loan from Citi Group please think twice.
I would have been better off not getting the home equity loan if anyone has a way to help with a solution please respond I am fed up with there harassment and late fees on a payment that isn't late
Heather
Kearns, Utah
U.S.A.