CitiMortgage - Joseph A. Sermo, Loan Consultant I was promised no fee for a declined loan but had a $440 fee deducted from my account. Southfield Michigan
I applied for a refinance of my home from CitiMortgage and was told by the loan consultant that there was a fee of $440 but would be refunded if my loan was declined. The fee was deducted two days before I got a letter saying that my loan was declined. It has been six weeks with weekly correspondence with the loan consultant and I still have not received a refund and nor have I got any indication that it will be refunded.
Philip
Dayton, Ohio
U.S.A.
5 Updates & Rebuttals
Pbharewood
Dayton,Ohio,
U.S.A.
Resolution by Refund
#6Author of original report
Wed, January 07, 2009
After more than 7 weeks I was told that the paperwork was misplaced for the refund. It was resubmitted and my refund was completed a few days later.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#6Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#6Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#6Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.
Pbharewood
Dayton,Ohio,
U.S.A.
CitiMortgage Refunds my fee after eight weeks.
#6Author of original report
Sat, October 25, 2008
After eight weeks of calling and / or emailing once a week I finally got my fee refunded.