CitiMortgage LIARS And Thieves They lied, hung up on me, put me on hold until I was forced to hang up. Frederick Maryland
Citi bought my loan after closing and somehow my county taxes were not paid as documented paperwork of the HUD in the closing says. I received a county tax bill 5 months after moving in. CitiMortage claims my escrow is at ZERO in the red. How can this be? We just bought the home.They never notified us 2 months prior to (a federal law) and raised my mortgage A hundred dollars and split up payment to pay off the escrow shortage over twelve months.My account should have STARTED with all taxes and HOI PAID and somehow a large amount of money is missing. In calling them I get put on hold for so long I am forced to finally hang up the phone. Each person I speak with denies what the last person said. I called them and they are reviewing/ researching my account because of the odd escrow shortage.
They tell me this but I do not believe them. The last person I finally just spoke with I COULD NOT UNDERSTAND. He had to spell his Indian? first name four times for me. My next step is an attorney and I am calling HUD and FHA. If anyone wants to do a class action law suit with me let me know in consumer comments.
Laura
Wilmington, North Carolina
U.S.A.