Print the value of index0
  • Report:  #145192

Complaint Review: Citizens Bank

Citizens Bank excessive overdraft fees, allowed activity on a closed account, RIPOFF! Center Square Pennsylvania

  • Reported By:
    Drexel Hill Pennsylvania
  • Submitted:
    Mon, June 06, 2005
  • Updated:
    Tue, May 23, 2006
  • Citizens Bank
    1301 Skippack Pike
    Center Square, Pennsylvania
    U.S.A.
  • Phone:
    800-656-6561
  • Category:

Cititzens Bank allowed numerous overdraft charges to be accumulated for the same check, upon which I closed the account with a zero balance. Two weeks later I received another overdraft notice on an account that should have been closed. Not only was the electronic fee erroneously charged by a service for which I had canceled mebership, but Citizens allowed the charge to go through, then charged me $38 dollars because it went into a negative balance.

David
Drexel Hill, Pennsylvania
U.S.A.

1 Updates & Rebuttals


Mary

Ri,
Rhode Island,
U.S.A.

Read...

#2Consumer Suggestion

Tue, May 23, 2006

Your disclosure...I have accounts at Citizens and have spoken to numerous reps there...when you "close" your account, it can still be opened if you have outstanding items. its our responsibility to ensure that there isnt anything left out on the account. After 60 days at zero they fully close it and it cannot be reopened.
If you had a check outstanding, and didnt leave sufficient funds to cover it in the account, the bank would be justified and within their rights to attempt to collect on the item and charge any necessary fees.

yes, it sucks, but they give you this info in the disclosure that no one bothers to read

Respond to this Report!