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City Furniture They provided the worst customer service and HORRIBLE products Sunrise Florida
Purchased sectional with SERVICE protection, and after a month we found out the quality was GARBAGE. We called for service and the service guy could not figure out how to call us. We called back for 3 WEEKS looking for assistance and every day and City kept saying they are trying to arrange to come out- FINALLY after 1 month, YES 1 month they came out and the service man was there for 1 minute and said the item was broken and NOT repairable- This horrible company offered us $100 to keep this junk as is and not have it repaired. We paid over $3,000. We said NO and we want replaced and here we are 3 months later with NADA-----Buyers BEWARE- Go to a reputable company and stay away from City Furniture---Also Good Luck ever finding your salesman- They all leave that place after a few weeks. We are guessing because they see how City Furniture runs a business and it is HORRIBLE. Customer service should be renamed to Customer disservice