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  • Report:  #831176

Complaint Review: CIty Grid Media

CIty Grid Media citysearch.com Refusal to honor free trial subscription West Hollywood, Internet

  • Reported By:
    dervish — Oakland California United States of America
  • Submitted:
    Mon, January 30, 2012
  • Updated:
    Mon, January 30, 2012

I was solicited by citysearch to accept a free trial promotion.  I accepted, checked out their service and worked on my profile, then, decided to cancel before my trial ended.  My cancelation was received, but I was billed $318.95 for the month of the trial.  When I called to get this corrected, the person said there was no such thing as a free trial period.

This is a lie.  I would not have signed up for this had there not been a free trial period, and I had a conversation with my account manager on the email listed about canceling before the free trail period ended just to check on the date. 

They seem to be scamming and committing fraud.  I want my money back.

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