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  • Report:  #1381206

Complaint Review: Clair Skin Care

Clair Skin Care Rip off! Keeps sending and billing after being told not to. Internet

  • Reported By:
    elle — Peoria Arizona USA
  • Submitted:
    Sun, June 25, 2017
  • Updated:
    Sun, June 25, 2017
  • Clair Skin Care
    Internet
    USA
  • Phone:
    877-743-1783
  • Category:

On May 5th I ordered a trial of Clair skin serum. I was billed $4.95.   On may 20th I called and told them to not send me any more.  I knew I would be billed for the full amount becase they only give you 15 days to get a refund.  At that time I made sure that they would not send me any more because I did not like the product.  I was assured that my account was canceled.  On June 22 I recieved another bottle and went I checked my bank I was billed $94.67.  When I called the company, at first I was told that nothing could be done and when I said they would do something I was told that I could return it and they would give me a refund MINUS a $5.95 restocking fee,  I am angry about them sending me the product and since I did not order it I should not have to pay a restocking fee.   I have dealt with other on line skin care products in the past and this is the worst customer service ever!

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