Classiccloseouts.com Unauthorized charges to bank card. New York New York
I made a purchase from Classiccloseouts.com in September of 2007 for about 37 bucks. On June 27 they charged my card 69.99 without my authorization. I tried calling numerous times and got no answer. After an internet search, I see that this is happening to a lot of people, and no one is hearing back from them. I have disputed the charge with my bank and requested a new card. I have also filed a complaint with the NY BBB and IC3.
I notice another person on here said that they do not usually save credit card numbers on sites they don't know well, and neither do I. I was surprised to see that my card number was saved, because I'm usually very careful about that. I deleted the number from my account, although that card has now been canceled.
I would have initially chalked it up to some sort of computer error, but my internet search shows that it has been going on for about a week, and there are at least four different amounts that people are being charged - 29.99, 49.99, 69.99, and 79.99. Clearly some sort of fraud is going on.
Hopefully my bank helps me out, because I sure can use that 70 bucks right now.
M
Milwaukee, Wisconsin
U.S.A.
3 Updates & Rebuttals
M
Milwaukee,Wisconsin,
U.S.A.
Update to the Update on Classic Closeouts Fraud
#4Author of original report
Sun, July 06, 2008
Although filing a complaint through Trust-e worked for me and others, people are now reporting at slickdeals dot net that Trust-e says their complaints are ineligible for resolution through their Watchdog program. Not sure why, it doesn't make sense. I cannot believe they are STILL placing these unauthorized charges on people's cards. It's been over two weeks - why can't they be stopped? It seems many people have filed complaints with the NY BBB, the NY Attorney General, the FTC, IC3, and Trust-e, so why hasn't anybody stopped them? Is there anyone else we can report them to? Good grief.
M
Milwaukee,Wisconsin,
U.S.A.
Update to the Update
#4Author of original report
Sun, July 06, 2008
Although filing a complaint through Trust-e worked for me and others, people are now reporting at slickdeals dot net that Trust-e says their complaints are ineligible for resolution through their Watchdog program. Not sure why, it doesn't make sense. I cannot believe they are STILL placing these unauthorized charges on people's cards. It's been over two weeks - why can't they be stopped? It seems many people have filed complaints with the NY BBB, the NY Attorney General, the FTC, IC3, and Trust-e, so why hasn't anybody stopped them? Is there anyone else we can report them to? Good grief.
M
Milwaukee,Wisconsin,
U.S.A.
Update: Trust-E Works To Get Your Money Back From Classic Closeouts classiccloseouts.com
#4Author of original report
Thu, July 03, 2008
I, and many others, followed the link to Trust-E and received a response right away. This morning (7/3) I have my money back. This seems to be the way to go, since the company doesn't respond. Good Luck!