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  • Report:  #1266135

Complaint Review: CLASSMATES.COM

CLASSMATES.COM CHARGED MY ACCOUNT $15.00 11/01/2015 FOR MEMBERSHIP RENEWAL Internet

  • Reported By:
    PETE — SUN CITY CENTER Florida USA
  • Submitted:
    Fri, November 06, 2015
  • Updated:
    Fri, November 06, 2015

I signed up 04/2015 with this site to help locate classmates for our upcoming reunion 10/10/2015 .  All was fine till a charge posted to my account.  I contected the company immediately on line to cancel my account and refund my feee as i had no further use to continue my membership.  They refused to refund my money as they have a "no refund policy"  They advised that i should have  cancelled my membership prior to 11/01/2015.  i did not receive any prior to the expiration date or to the fact they did charge me

This company has some very jaded policy towards providing reputable customer service.

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