Classroom Management 101 - Lee McIntyre Get more momentum.com Refused refund even though I cancelled the subscription within the time frame - say I didn't cancel it, Internet
I signed up for a 14 day trial with Lee McIntyre's Getmoremomentum - gold coaching.
I wanted to see what all the fuss was about but knew I was going to cancel as I couldn't afford 65 per month. I signed up on 3rd November and cancelled on 5th November. Received an email saying I'd cancelled but as luck would have it my email went down and I lost a whole batch of emails - and of course the one from Lee McIntyre was among them!!! I sent a support ticket when I discovered they had taken 65 off my Credit card and was told I didn't exist on their database. Yet they were still emailing me?! They refuted that I had ever cancelled and of course I couldn't prove it.
I explained that I was a pensioner and 65 is half my weeks pension, but they couldn't have cared less - offered me a $475 course - how exactly is that going to help me?
The last support ticket I send they didn't even bother to reply to.
He prides himself on honesty and ethics !! Yeah right!!! If that's honest and ethical I'm an Easter bunny.
2 Updates & Rebuttals
cindy
easton,Pennsylvania,
United States of America
cancel
#3Consumer Comment
Mon, February 07, 2011
I CANCEL THE PROGRAM WITHIN 14 DAYS AND HAVE KEEP CANCEL AND THEY HAVE TOOK ALMOST 400 DOLLARS FROM ME ALREADY I LIVE ON SOCIAL SECURITY AND I NEED MY MONEY SO I DONT UNDERSTAND WHY THEY KEEP TAKING IT WHEN I CANCEL SO MANY TIMES ALL I WANT IS MY MONEY BACK
Disgusted Pensioner
Bishops Stortford,Internet,
United Kingdom
Refund Received
#3Author of original report
Mon, December 07, 2009
Well I did eventually get a refund, basically as a sign of good faith. Just don't know why it took so long and I had to badger to get a result.