Claycomb Tire And Service padded bill.unauthorized repair work Eldred, Pennsylvania
We took are vehicle to their business 27th of june and on august 14 went there and asked them why it is taking so long to do a few repairs such as muffler,brake line, and another part and ready for inspection. Many phone calls were placed and all we got the run around and surely this work should not have taken 2 months, no garage service we know of would take this long. During the course of the phone calls the guy said it would not probably cost that much. Well weeks later he tells us it will cost $900! Ripoff!
After holding the car for 2 months and taking their time doing the repairs that should of only took maybe 2 weeks, he says(enter your excuse here)and (enter another excuse here).He told us he replaced the brake light-(which didn't need it maybe a bulb) put new brakes on(which did not need done becasue their about 7 months old and worked fine- and other repairs he basically took it upon himself to fix things(in his mind) the car all needed, we did not authorize all this work.
Watch out for this type of business and be specific to what you want repaired these garages just may come back and tell you : we did this ,and this and this also and they wont release your car to you unless you pay them! We do need our car so we will end up paying him money,but we will never take business to him again like we have in the past.
Pdoff
duke center, Pennsylvania
U.S.A.
1 Updates & Rebuttals
Chris Claycomb
Eldred,Pennsylvania,
U.S.A.
Lets resolve this issue
#2REBUTTAL Owner of company
Wed, July 01, 2009
Well I have do say that I am disappointed upon reading this complaint. I hope to be able to resolve this issue with them. I will agree that the car took to long to fix. However in my defence. My schedule at the time was booked two weeks ahead. Also when they had the vehicle towed in to my shop it was only scheduled for a state inspection. The car was blowing fuses as soon as you would turn the key. I had to track down a short. That is a painstaking process at times. Now for the repairs in question. Coustumer stated that they had the brakes worked on 7 months prior. True, but rear e-brake cable was stuck on so it chewed off pads on one side, and I also gave them new rotors at no cost. I did not like the condition of them after a short time. As for the rear brake lights. In GM products they had an issue with the turn signal switch wearing out and would cause the brake lights except for the 3rd brake light to not work. I gave them a used switch at no charge and only billed only the labor. Another thing that took some extra time was I found holes in the unibody that had to be sent to a body shop for repair. That took an extra week and a half due to there schedule. Also for the last issue. This customer that has liked to complain about my work.. only paid $400 of the repair bill, and has the car. They cancled the check that I was holding for them until they had the money. If anyone has any questions for me about this issue, or the customer in question would like to resolve this issue please feel free to contact me. www.claycombstire.com Thanks... and safe motoring.