Complaint Review: clayton automotive group

I purchased a 2000 camry with 28,000 miles. car is perfect and was what it was said to be. the issue I have had for the past 5 weeks is I do not have a title. I took a personal loan out for the car and there was a notice to encumber the title to the bank. I paid the car off in a few months and went to get the title from the bank and they didn't have!!!!! I contacted lannie the manager about this and she said it was sent to my house. it never showed up at my house and the tracking proved that. I now have a car I can do nothing with sitting in my driveway. on 1-7-16 she knew I would need a duplicate title. she also knows I can do nothing with the car as I don't have a title. on 1-26-16 she says I need to pay 100$ for replacement I said absoutley not it was there mistake. on 2-2-16 she said money is in and they are waiting for replacement from ma. I ask 2-3 times a week for update on this. on 2-17-16 I asked for another update on this as its been almost 6 weeks with a car in my driveway I can not drive. she responded that when it comes she will get in the mail and I need to stop harassing her with emails. I was very nice up to this point. I highly recommend doing business anywhere else then here. her customer service is by far the worst I have ever seen.