Complaint Review: Clean Cut Chimney

These people are not just scam artists, they are criminal. They are frauds, and thieves. They use the classic chimney scam, take your money, and do not do the promised work. You can verify my claims about this. Here is a site with multiple other reviews of this so-called company to confirm exactly what I am posting here: (((link redacted)))

They initiated an unsolicited telephone call, for a "cleaning." Unfortunately, we agreed. In the process, they gave the company name as Chimney Service, which is a lie.  And gave us a call-back number of 845-895-1836, which only rings a fax of a trucking Co. unrelated to Clean Cut Chimney. They arrived, in an unmarked truck, two very rough and tumble unprofessionals. Total hacks. They "checked" the chimney, and told us it was in terrible shape. Told us that there was no liner, no mortar, threw a few bricks down, etc. 

Long story short, we were told that we needed to agree to the work today (red light!), otherwise the price would go up (red light!), and pay cash or a check (red light!), so that they would not have to charge NY sales tax (red light!).  We bought nearly $3,000 worth of work, some of which was done, but we still do not have a fireplace damper, the weather caps on the top that we paid extra for, nor all the bricks recemented, and a few other things.

During their work for us, they incompetently managed to turn off our hot water heater, so we had no hot water the next morning.  And did not so much as return a call made to them about this at the time, much less come back to turn it on.

You cannot reach the company to talk to someone, ever.  They only have an answering machine.  And have returned none of our calls, ever.  Half the time their voice mail is full so you cant leave a callback request at all.

I wish I could give this rating zero stars.  This "company" richly deserves that rating.

Avoid this Co. at ALL costs!!!