Clean Flicks Media, Cleanflicks.com their DIRTY little secret.. Pleasant Grove Utah
After enrolling in the 2 movie at a time membership a few months ago - I only received one last month. I contacted them via their online "customer service" link multiple times -- absolutely NO contact or response. I have tried to locate a phone number, since they only list a P.O. Box on their site -- to no avail. After a MONTH of effort... I quit!
My first few requests via their "customer service page" were to merely ship my next movie in my queue, my last requests were to contact me & refund half of last month's membership fee - since I had only received half of what I was paying for! Still... dead silence.
The Clean Flicks video stores that dot Utah are not affiliated with the .com - my only recourse at this time is to cancel my membership. They have shown that they have NO intention to respond, let alone make it "right". I am disgusted with this supposedly 'wholesome' company & feel that they have made themselves absolutely unreachable for a reason. They can take our money & leave us high & dry in peace & quiet.
Beware of ANY company that is not willing or honest enough to give their customers options & info so that they can be reached live to answer questions & resolve disputes.
SHAME ON THE CREEPS AT CLEANFLICKS.com!!!
Angela
Mead, Colorado
U.S.A.
1 Updates & Rebuttals
Kent
Sandy,Utah,
U.S.A.
Clean flicks shot down in court
#2Consumer Suggestion
Fri, July 28, 2006
Thanks to the deviants in hollywood
cleanflicks has been ordered to stop editing films. the supreme court up held the directors and writers complaint that it was a copyright infringement to remove profanity and nudity from thier movies.
the story made the national media.
it will be interesting to see what happens from here with cleanflicks.
from what ive read Cleanflicks will have to undergo new policy.