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  • Report:  #38149

Complaint Review: Clear Credit formerly Junum

Clear Credit, formerly Junum Charged Card with No Results Credit didn't change a bit Costa Mesa California

  • Reported By:
    Seattle Washington
  • Submitted:
    Fri, December 13, 2002
  • Updated:
    Fri, December 13, 2002
  • Clear Credit, formerly Junum
    www.clearcredit.com
    Costa Mesa, California
    U.S.A.
  • Phone:
    714-979-5063
  • Category:

After getting an email offer from Junum.com to repair my credit, I took the bait. At $5/item of disputes with the only other fee being $15 per deleted item, I thought it sounded very worthwhile.

I was horribly wrong. After almost 90 days, not one creditor has responded to the 28 separately billed disputes. Since they charge per item per credit report, this added up to little more than 10 items total disputed. When I emailed them after the first 30 days (that is their original claim for action) they said it would be 45 days. When that passed and I emailed, 60 days. So, after almost 90, still no response and I emailed them to please contact me with a phone number to discuss what their service truly offered. No email or phone response.

Their only 'response' was to 're-dispute' some of the same items for an additional $60 charge that was luckily still pending. I called bulls**t. I cancelled my membership, put a hold on my card and will pay it off and cancel it to assure they don't further charge me for the same service repeatedly.

Be forewarned, cancel with them as soon as possible.

Julie
Seattle, Washington
U.S.A.

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