Complaint Review: Clear TV Key

I was advised by my sister that the "Clear TV Key" antenna product did not work. The antennaweb.org web site promises 65 channels but only delivers 17 channels, but many of those channels are broken up or speckled. Overall, the product does not work and is in violation of the "Warranty of Merchantability" and "Fitness for a Specific Purpose" of the Uniform Commercial Code. The excuse that the company provides is that it depends upon your immediate location.  Interference can occur from any number of sources including trees and the weather.  Considering that the testing area occurred in a major metropolitan city with nearly 3 to 5 million people, this assertion is not likely.

Moreover, the company charges $7 for shipping and handling and again charges $3 for returning the product "Back to Sender". I would discourage anybody from purchasing this product because it appears to be funding the postal service for the shipping charges.  If the product does not work for everybody, then the company should not be making any promises about it to the public, especially on television commercials.  Consumers should be discouraged from making this purchase until the company configures the product to work correctly.