Clearance.co never provided product paid for- will not respond to e mail phone is never answered -mail box full internet California
this company's ad poped up and on oct. 28 2013 i bought and paid for a childrens learning tablet for $29- item never received and e mail not responded to - the phone number is answered ans says the mail box is full- filed a report with the la county da's office my main concern is these crooks have my credit card number
1 Updates & Rebuttals
Clearance.co
Pacific Palisades,California,
We would like to resolve your order issue
#2UPDATE Employee
Mon, June 09, 2014
Dear Valued Customer.
We are very sorry to hear that you experienced issues dealing with our customer service department. Having worked with Clearance.co since inception, I can personally vouch that we are a reputable company. We have a large volume of orders and a very low percentage of those have problems. If an issue ever does arise, we do everything in our power to resolve them. With that said, you clearly had a negative experience. We want your business and we want to offer you some type of credit or adjustment for your frustrations. Please reach out to us at support@clearance.co, or contact us on our website http://www.clearance.co/contacts. Let us know the order number, and let us know the issue with the order. Please also reference Ripoff Report and my name, John Long, and I will personally escalate this matter. Again, we are very sorry and we are here to resolve this.
Our Apologies,
Clearance.co