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  • Report:  #66026

Complaint Review: CLEARPOINT DIRECT

CLEARPOINT DIRECT ripoff CHAMBERLAIN New York

  • Reported By:
    — PORTLAND Oregon
  • Submitted:
    Wed, August 20, 2003
  • Updated:
    Thu, November 04, 2004
  • CLEARPOINT DIRECT
    PO BOX 3508
    CHAMBERLAIN, New York
    U.S.A.
  • Phone:
    866-694-7799
  • Category:
    Corrupt Companies
*REBUTTAL Owner of company: Clearpoint Not Corrupt - Merchandise Was Shipped Twice

I ODERED 5 BOTTLES OF NATURELLE AND PAID FOR THEM NEVER RECEIVED THEM CONTACTED THE COMPANY THEY SAID THEY HAD MAILED THEM OUT AND THEN RESENT ME SOME MORE,,, SO THEY SAY I NEVER GOT THEM HAD TO HAVE THE CHARGES REVERSED AT MY BANK CAUSE THEY WOULD NOT GIVE ME EITHER THE PRODUCT OR MY MONEY

Connie
PORTLAND, Oregon
U.S.A.

1 Updates & Rebuttals

Robert

Champlain,
New York,
U.S.A.

Clearpoint Not Corrupt - Merchandise Was Shipped Twice

#2REBUTTAL Owner of company

Wed, November 03, 2004

Connie ordered her merchandise on February 27th 2003, The product was on back order at that time. On March 24th a shipment was sent to her. She complained that she did not receive her shipment. We sent another shipment of 5 bottles. That is 10 bottles in all. The customer then contacted Mastercard and requested that she be given her money back. This after we processed a second shipment in good faith at no charge to her. This demonstrates that we are not a corrupt company as it has been suggested.

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