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  • Report:  #1412813

Complaint Review: ClearSight Glasses

ClearSight Glasses ClearSightGlassesco.com I ordered two pair of glasses: 2 HD Driving Glasses 52% OFF + $10 OFF and 1 $30.18 HD Daytime Driving Glasses 1 $9.95 Hayden Idaho

  • Reported By:
    Della — SYLACAUGA Alabama United States
  • Submitted:
    Tue, November 21, 2017
  • Updated:
    Tue, February 13, 2018
  • ClearSight Glasses
    10450 N Airport Rd.
    Hayden, Idaho
    United States
  • Phone:
    1 (415) 727-8750
  • Category:

2 HD Driving Glasses 52% OFF + $10 OFFand 1$30.18 HD Daytime Driving Glasses1$9.95

 

I placed my order on November 03, 2017.

Iordered 1 pair of HD Driving Glasess (Nighttime) for $30.18 and 1 pair of Daytime Driving Glasses for $9.95 (was $10 off).

I received an acknowledgment email with order information.

Order number #07A78A03F8.

The email showed a tracking nuimber #LS118227855CN (without carrier name)

The same email also listed contact information:

A second email indicated the product was on its way and listed an email contact information: 

(Neither email address worked)

The website indicates a phone number. Phone number:  1-415-727-8750.

I have not received my glasses, nor am I able to get in touch with anyone.

 

3 Updates & Rebuttals


Bedros

Memphis,
Tennessee,
United States

How about your credit card?

#4Consumer Suggestion

Tue, February 13, 2018

From who you ordered the product? if you paid for the order using your credit card, you should have disputed the charge on your credit card, typically within 60 days from the charge is posted on your account.

The phone number you report is in San Francisco, zip code 94107.

The address in Idaho you provide does not exist

They provide a differenct address in Idaho in different ad and they give the same phone number


Shirley

Gray Court,
United States

In their defense

#4General Comment

Wed, January 31, 2018

I also ordered the night driving glasses on 1/20/18 and received in excellent condition today on 1/31/18.  I have not tried them yet at night.  They fit perfectly, even over prescription glasses.  I have not been billed yet and have seen nothing about a monthly club fee.  Yes, there is definitely a problem getting an email saying order received and neither of the two email reply worked and the telephone was disconnected also.


Della

SYLACAUGA,
Alabama,
United States

ClearSight Glasses

#4Author of original report

Wed, November 29, 2017

I am happy to report that I received the glasses that I ordered from ClearSightGlasses. I appreciate your willingness to allow my report. The shipping was slower than the website explained when the item was purchased, but I did receive them. I do not know whether they will perform as advertised, which leaves room for comments once I've tried them out.

Thanks again

Della

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