Complaint Review: CLEARWIRE

If you are reading this and have the same dilemma, it is time for us to file a class suit against CLEARWIRE. On August of 2007, we signed up for Clearwire Internet with Best Buy. They did not disclose that thet have limited coverage, we lived in Orange Park area where they have service. After living for a year in the Orange Park area, my family decided to move to Argyle. We called Clearwire to inform them that we were moving and they said that they have no problem if we move, since they have signal anywhere we go and so that is what they claimed.

After moving to the Argyle area last week, first week of October, we experienced difficulties in connecting or getting online. After numerous attempts to troubleshoot and call the Clearwire Company, they finally ordered a TECHNICIAN to come out. The tech, Christopher Halemberger said that we were out of coverage area and that we really could not get online or much a signal out where we lived in. He confirmed that there was no signal even a weak one.

After arguing with Clearwire and several phone calls and after a Tech came out and affirmed that there is no signal out where we live, CLEARWIRE is still steadfast and strong to say that WE WILL BE PAYING $40.00 MONTHLY FOR THIS EVEN IS WE HAVE NO SIGNAL. THEY ALSO WANT US TO PAY THE TERMINATION FEE EVEN IF IT IS NOT OUR FAULT THAT THEY HAVE NO SIGNAL.

I think if we come together, we can file a class suit against Clearwire. You can email or call me for all people out there who has been duped or ripped off by this company.

Brenda
Jacksonville, Florida
U.S.A.