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  • Report:  #543708

Complaint Review: clickdvdmedia.com

clickdvdmedia.com Charged card and never delivered. E-mail to person who confirmed order bounced back. Inquiry to company went unanswered. Internet

  • Reported By:
    Susan — Sandy Springs Georgia United States of America
  • Submitted:
    Tue, December 22, 2009
  • Updated:
    Thu, December 24, 2009

I ordered a box set.  Immediately got a confirmation saying that my order would be processed in 1-2 days and that I would receive an e-mail confirmation when the order had been "successfully processed."  Shipment would occur within 48-72 hours of confirmation of my order.  Delivery would be approximately 10-14 business days.  Got a confirmation e-mail from "Haley Martin - haley.martin302@gmail.com."  Gave me my order ID number and said that I could expect the item in 8-12 days.  Never received anything.  My e-mail to "Haley Martin" bounced back undeliverable and when I e-mailed the company, I got an auto response that I'd hear back from them in 24-48 hours.  I've never heard a word.  I canceled the charge on my credit card and will be reporting the company to both Amazon and the FBI.

1 Updates & Rebuttals


Madonna

Ontario,
Canada

ClickDVDMedia - WhataDeal SCAM

#2Consumer Comment

Thu, December 24, 2009

Hi there .. Same thing happened to me .. I have sent anthony.smithson19@gmail.com but no response (it didn't bounce back but I never got a reply from him either).  If you are having problems send Tracy Wallace an e-mail it is tvdvdsupport@gmail.com It takes a few days for her to reply (but that's no exsuse neither). 

I did some digging from other people who wrote about them and here are there phone numbers: 

1 850 632 4050, 647 722 9393 (when you do a search on them it comes up as a Toronto phone # GT Group that phone # is 416 848 2000 but is NIS; and lastly a number in Illinois is 217 334 4083.

I was leaving countless phone messages to the numbers and finally Tracy sent me an e-mail stating "Our transactions are all concluded via e-mail, so a phone call would not be feasible. Please however feel free to e-mail with all questions/requests, and we would be happy to get back to you as soon as possible."

Hope this helps .. because 1 of the phone numbers is in Toronto I have contacted a local tv studio that reports scum bags like them; hopefully they will be able to track them down!

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