Complaint Review: Client Care Relations - Royal Credit Solutions

I was called one day about receiving a unsececured mastercard for(2500), I was told I had to provide a check for 296.00, after doing everything I was told to do....I waited about a month for the card to come.....But it was not a credit card. it was a bank card that you put your own money into and some stupid booklets. I immediately called the company with my concerns. THEY ASSURED ME that if I sent the product back...upon recieving my refund would be shipped and could take up to 10-15 business days it has been one month. no refund. I have called the company numerous times and they keep giving me to run around with the date of my refund.. I am happy I checkd this site. I am not the only one. Please HELP in getting me refund!!!
called Aug.15
money withdrawn Aug. 25
recieved package Sept. 23
sent back Sept. 23
recieved by company Sept. 29 not processed until Oct. 6
Nov.7 still no refund

Natalie
Pottstown, Pennsylvania
U.S.A.