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  • Report:  #787053

Complaint Review: Clinical Trials Network

Clinical Trials Network Dr. Jacqueline Weil Study, Clinical Trial, Anemia houston , Texas

  • Reported By:
    customerservicebuff — Houston Texas United States of America
  • Submitted:
    Mon, October 10, 2011
  • Updated:
    Mon, October 10, 2011
  • Clinical Trials Network
    8303 Southwest Fwy
    houston, Texas
    United States of America
  • Phone:
    713-484-5069
  • Category:

I have been to this place. 4 times. Each time I was told I was accepted in the study and the next visit would be a treatment. A breakdown. I received a call 5 weeks ago. I was asked to go in and be tested for eligibility. A phlebotomist came to take my blood....couldn't and I was stuck again in the opposite arm. I was told on the phone call that I would get the details of the study on this same visit. HOWEVER THE SAME DOCTOR THAT CALLED ME AND ASKED ME IF I WAS TAKING ANY MEDICATION TELLS ME since I have been taking medication I have to wait ANOTHER week. Mind you I spoke with her the day before and she could have told me that before I drove 1+ hour to get there.

The next week I get a phone call. Why? My blood was sent in requesting the WRONG test and I needed to come back in. However it would only take 5 min for a "finger p***k" as they "just got the test kits for the study in". I drive again. I get there 15are min before they open...go in and wait for almost 2 hours for a 5"finger min finger p***k. I was given a new excuse every 15 minutes. They finally do it but want me to stay for ANOTHER hour PLUS. Mind you I need to work. I reschedule for the next week. I go in. They explain the study. I sign forms I was told I would get a copy...surprise I never did. So after they take MORE blood etc..I'm given a FULL physical. 2 hours later I leave.

I get a call today...4 days later that I need to come in for a FULL PHYSICAL before I can start the study. Even though I was already given one. I was told this study would be 7a visits total beginning to end. I have been there 3 times none of which count and they are trying to add another. No thanks. BEWARE if you like most of us work for a living. I will NEVER waste my time with them again.

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