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  • Report:  #1150985

Complaint Review: Closeout digital

Closeout digital Digital depot Scam company, nothing but liars San Jose Nationwide

  • Reported By:
    Benti78 — Somerville Massachusetts
  • Submitted:
    Sat, May 31, 2014
  • Updated:
    Tue, June 10, 2014

 

Shoppers BEWARE, this company is a rip-off! They advertise real products with really low prices. I purchased 2 of their products online. Two days later somebody from their company called me see if i wanted to switch to the USA version of the same product which was $350 more expensive, stating the one I picked - canon 7D - was a Japanese model with plastic body with Japanese language only. So I decided the gentleman talking to me about the switch was probably right so i switched.
After researching I found out that there is not a 7D with plastic body. The Japanese version has 2 languages Japanese and English. The camera I received has both English and Japanese language, and after I scanned every barcode on the box, nothing but Japanese sites came up meaning they sent me the Japanese model WITHOUT warranty card.

 

The other item I ordered was a 100mm f2.8 "L" IS USM lens. This company had the nerve to sent me the non L series which cost $450 cheaper. When I called the company they said the boxes are similar and the shipping department must of made a mistake. I really believe they were just trying to scam me.

 

I mailed the lens back the same day for $20 which they received in 3 business days. I paid over $100 for 2-3 day shipping when i initially purchased both items, which aggravates me even more.
I spoke with Ben who told me they mailed the lens on a friday however the following Thursday when i called to demand the status of my lens they provided me a bogus tracking number. After 27 days, a bunch of phone calls and lots of broken promises I still don't have the lens I paid for.

 

I knew their prices were too good to be true.

 

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