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  • Report:  #434049

Complaint Review: Closeout Genius

Closeout Genius They lied to me about the availability of the item, then hung up on me when I finally got through by phone. Las Vegas Nevada

  • Reported By:
    Sierra Vista Arizona
  • Submitted:
    Sat, March 14, 2009
  • Updated:
    Sat, March 14, 2009

I attempted to order a TomTom GPS unit. I was told the unit would arrive in about two weeks. After nearly a month the item had not arrived, I called and finally got through after six attempts. I was told the item was on backorder for at least three more weeks. When I questioned them about why I had not been notified the item was not in stock they hung up on me ( this person was supposedly a supervisor.) I eventually got through again after another half hour and talked to a person claiming to be a manager. I again repeated my previous question and was told "Yeah, I've got that information, what's so hard about understanding it's on backorder." He then hung up also. Beware this site!!!!!

Furious
Sierra Vista, Arizona
U.S.A.

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