Closeout Solution Shlomo (Sunny) Moalem Toby Clark scammer liar lying describe product in new condition in retail box then send all defective poor condition products! Fair Lawn New Jersey
On July 23rd we made a big purchase $140k products from closeout solution, they declared their products are in brand new condition and in retail box, I have the proof on both online chatting and email history, after we made the purchase, it turned out to be the scam and we received all defective electronics which totally have no value at all same as junk!
closeout solution ceo Shlomo (Sunny) Moalem refuse honor the guarantee that they told us before we made the purchase and refuse accept the return from us, so we have to file the credit card dispute against them, but until now closeout solution still not resolve the issues and ended all communication with us. closeout solution making excuses saying we are aware what we are purchased is customer returned products(products we received cannot even call returned products, all defective junks poor condition all broken), but before they sell to me they told me everything is high quality, brand new condition and in retail box no need to fix, we receive the products same as junks people that throw away. totally scam and not as described. we make 95k by credit card and 48k by bank transfer to them and we received our shipment missing 3 pallets and we found all products are defective we refuse closeout solution to send us the missing pallets and get 11k refund for missing pallets after weeks and try to push them every day, we contact them ask to return all the products back to them get refund because it is totally not as the CEO promised to us. they refused to do so and ended communication with us and we force to file credit card dispute against them but they still have our 37k bank transfer payment I guess that is why they are not worry about anything at all since everything they sent to us has basically no value at all!
all we want to do is return the products back to them and get our money back, we told closeout solution we are willing to pay the shipping they the CEO has no willing to resolve the issue, by the way they charge illegal credit fee also!
we need help from anyone who is being ripped off from this company to file a joint lawsuit against them together or any lawyer can contact us regarding our case.
Other people if you see closeout solution or Shlomo (Sunny) Moalem or their sales toby clark, stay away from them! do not become next victims like us, they are all scammers!!
Young
REDLANDS, California
U.S.A.
2 Updates & Rebuttals
Sunny Melamed
Fair Lawn, NJ,New Jersey,
United States of America
Closeout Solution Response
#3REBUTTAL Owner of company
Thu, November 12, 2009
Hello Everyone,
I must say i am dissapointed to see this report, we have been in the Excess / Closeout business for close to 10 years now and have never dissapointed any of our buyers, if we had any issues we were always easy to contact to resolve them in timely matter. lets get strate to the point, what you are reading about Closeout Solution LLC is a complete LIE, Closeout Solution LLC had bought Sharper Image about 1 year ago and we have been selling the inventories sitting in their AR warehouse to our costumers nation wide. Mr. Yang was contacted by one of our sales rep(Toby Clark) after Mr. yang added himself to our mailist list, at that time we had the Sharper Image inventories. The inventory was all costumer returns and Mr. Yang was noted that the inventory was not Brand New, not only did he know that inventory was brand new, he bought the inventory by Pallet numbers, not by specific models, not by brand but by pallet numbers (if anyone needs proof feel free to contact us). Mr. Yang received the product, for 2 months or so Mr. Yang tried fixing product with no luck and asked us to help him, we did try to help him move the inventory to our other buyers, but everyone else had bought similar invenotories and couldent buy more. After 2 months Mr. Yang tried disputing his AMEX charge of $140k with No Luck, he actually tried disputing the same charge 5 times and was turned down by AMEX investigation department (we have proof of that as well if anyone needs any copies),the main reason Mr. Yang was turned down by AMEX was due to AMEX finding that MR. Yang tampered with the emails going back and forth between Me and him, and tried changing my emails. I showed them proof of original emails with dates and time. He is saying that he is a victim, well people let me tell you this, you can be the next victim of dealing with a person who will buy product from you and then dispute the charges. We do business with Best Buy, Costco, TJ Max, Ross Dept. stores and never had any issues like this. Also, here is a suggestion for Ripoff Report, next time you let a thief write something like Mr. Yang did, pleaseee make sure you are getting both of the stories, i think it is completely unfair that we have to deal with this issue and the lies that are being written about us by this person who was turned down many times for lying by American Express.
Thank you
Closeout Solution LLC.
Sunny Melamed
Fair Lawn, NJ,New Jersey,
United States of America
Closeout Solution Response
#3REBUTTAL Owner of company
Thu, November 12, 2009
Hello Everyone,
I must say i am dissapointed to see this report, we have been in the Excess / Closeout business for close to 10 years now and have never dissapointed any of our buyers, if we had any issues we were always easy to contact to resolve them in timely matter. lets get strate to the point, what you are reading about Closeout Solution LLC is a complete LIE, Closeout Solution LLC has bought Sharper Image about 1 year ago and we have been selling the inventories sitting in their AR warehouse to our costumers nation wide. Mr. Yang was contacted by one of our sales rep(Toby Clark) after Mr. yang added himself to our mailist list, at that time we had the Sharper IMage inventories. The inventory was was all costumer returns and Mr. Yang was noted that the inventory was not Brand New, not only did he not know that inventory was brand new, he bought the inventory by Pallet numbers, not by specific models, not by brand but by pallet numbers (if anyone needs proof feel free to contact us). Mr. Yang received the product, for 2 months or so Mr. Yang tried fixing product with no luck and asked us to help him, we did try to help him move the inventory to our other buyers, but everyone else had bought similar invenotories and couldent buy more. After 2 months Mr. Yang tried disputing his AMEX charge of $140k with No Luck, he actually tried disputing the same charge 5 times and was turned down by AMEX investigation department (we have proof of that as well if anyone needs any copies),the main reason Mr. Yang was turned down by AMEX was due to AMEX finding that MR. Yang tampered with the emails going back and forth between Me and him, and tried changing my emails. I showed them proof of original emails with dates and time. He is saying that he is a victim, well people let me tell you this, you can be the next victim of dealing with a person who will buy product from you and then dispute the charges. We do business with Best Buy, Costco, TJ Max, Ross Dept. stores and never had any issues like this. Also, here is a suggestion for Ripoff Report, next time you let a thief write something like Mr. Yang did, pleaseee make sure you are getting both of the stories, i think it is completely unfair that we have to deal with this issue and the lies that are being written about us by this person who was turned down many times for lying by American Express.
Thank you
Closeout Solution LLC.