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  • Report:  #1157911

Complaint Review: CLOSEOUTDIGITAL

CLOSEOUTDIGITAL BAIT & SWITCH Internet

  • Reported By:
    mpeterick — SEBEKA Minnesota
  • Submitted:
    Fri, June 27, 2014
  • Updated:
    Thu, July 03, 2014

 June 11,2014 I ordered a Nikon D600 total price $1,099.00. I received an email that I needed to call in to confirm my order since I ordered on line... when I called in they told me that the camera's language was in Japanese and I would be unable to change it. I was told they could change my order to an English language camera for a total of $1,499.00, after some thought I agreed, he than gave me a total of $1,531.00, as he was putting $32.00 on for shipping insurance. I told him to cancel my order. He then agreed to take off the insurance and upgrade me to express shipping that my camera would arrive by June 21,2014. I agreed... June 23,2014 I called regarding my order that I had not received. I was told it would be delivered that day via UPS, I advised the represented had already been there that day, he assured me it would arrive by 8pm on 06/21/14.. it did not. I called again on June 25th, and was told that my order I was told that it was being overnighted to me and that I would have it by June 26, 2014  according to the tracking number. I advised them I never received a tracking number. When I tried to express my dissatisfaction with them and that I felt I had been lied to, I was asked if I wanted to cancel my order. I asked how that was possible if the camera had already been overnighted to me, the representative than stated it was still in there warehouse that they would be overnighting it to me that day..... I was lied to again and again by this company.... I canceled my order with an extremely rude representative  that told me to "go ahead and pay more someplace else".....I would never do business with this company again, and I warn others against it. Now waiting for my refund."

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