Complaint Review: Cloud Company Services/Epic Financial Resource

On June 28, I received a call from Paul Dillard with Cloud Company services, saying they had a great work at home business that I qualified for.  It was having merchants get a reduction in credit card fees and saving lots of money for them.  The previous associate in my area and died and left my area of Texas in need of a help.  I was busy trying to pack and leave for vacation.  After 2 hours on the phone with Paul, I felt secure enough to join.  I gave him $500 to secure my place in the business.  

When I returned from my vacation, I received a call from several people, were given several team members names and was put on 3 way call with Paul Dillard.  My campaign manager was Dave Marsh.  His assistant Courtney Benson.   In a weeks time, I was in contact with them every day.   I was guaranteed this was a $100K dollar a year income and in 45 days I would earn enough to be debit free.  Before I signed up, I did some research and did not find any complaints against this company.  So felt it was legit.  

Courtney took my credit cards and ran them for possible charges.  I ended up with 2 credit cards being billed $7500.  I was given 300 leads, a website and was in contact with my campaign manager every week giving me details.  I was also contacted by Business Online Solutions regarding starting an LLC.  I ended up paying an additional $4995 to take a course on line and they do all the paperwork to create me an LLC to assist in my "business" transactions.   I received mulit calls thru the year from this company as they would help me with my taxes and get a "grant" to cover the money invested.

By September the calls from Paul Marsh slowed.  I would receive my last call from him in September and after I called weekly, they finally called me back Nov 27, 2013.  He apologized but said they had phone issues and he gave me his new phone # 866-946-5694.  Advised they were working on my accounts diligently and had a few merchants interested.  I did email Courtney and received return emails.   They were helpful and answered questions when I asked.

I received NO calls from Nov 27ty 2013 until 27 Feb 2014.  He apologized, said it was hectic from the holidays.  They were back on track and had 2 clients that accounts were in underwriting.  Everything was still going well and I should expect to see profit/check within 30 days.  My next call would be 9 March 2014 with an update.  If I haven't heard from him, give him a call.   March 9th came and went. I began calling everyday all month.  Still no reply.   By 4th April 2014, I fianlly reached someone in their main office.   I filed a verbal complaint with a Ron Kyle.  Phone 801-889-2640.  He was very sympathic and apologized.  Said this is NOT how they operate, he would immediately contact HR and elivate my claim to a manager.  I would be contacted by them that day or early the next morning.   Nothing was heard by the weekend.  

Monday morning 8th April I started calling again.  The phone would ring at least 10 times.  Recording said to leave a message and they would return my call.  Nothing.  I called for weeks multi times a week and even multi times a day.  I got to the point I began cursing and leaving nasty voice mail.  Hoping someone would take notice.  Still nothing. 

In the mean time, I called BSO asking them to tell me how I can get in touch with CCS.  They never heard of them or Epic Financial.  I asked they put me in touch with a Scott Parker who I spoke to with BSO.  He is no longer with the company.  I spoke to 3 people with BSO and they said they can't help me.  They also had no record of anything on my account other than $4995 for classes.  They had no idea why I was calling and could not refund me.

Being ripped off of a total of $13K between both companies, I contacted my credit card companies.  They investigated and said because I approved the charges I could not be reimbursed.  I have filed a complaint with the BBB in Utah only to be told they closed the investigation as they could not reach this company.

I had to sell my house as I was overwhelmed with fees trying to pay off my credit cards. I am very seriously thinking of filing bankruptcy on my credit cards.  I can't see paying for services never rendered due to lies, fraudulent company and inconsiderate jerks who dwell and feed off of ripping people off.  I have myself to blame as i was in need of financial income after retiring.   I can assure you that if the woman in my area died, it was because she was ripped off and either starved to death from the non-results of the company income or of a heart attack trying to get her money back.  I have kept my phone #'s, names, and copies of transaction on this.  I am sick to death that I must start all over in life at the age of 57 due to these weasles.

I hope the people associated with this scam rots in hell and may the plagues of million fleas infest their armpits and crotch and their arms too short to scratch!