cloud soft seats mfg. inc order not fufilled st. aug Florida
I ordered a toilet seat from cloud soft seats over a year ago, two months i was emailed to pick a color, i did and was charged again. I have not recieved the seat & can not get a response from the company.
1 Updates & Rebuttals
Cloud Soft Seats Mfg Inc
Middleburg,Florida,
USA
Wife Placed 2nd Order, Duplicate Cancelled & Refunded. UPS Delivery 10/09/17
#2REBUTTAL Owner of company
Fri, October 06, 2017
Hello Harry and Susan,
We had some miscommunication regarding your first order placed during our factory move in November. After numerous attempts at contacting the customer via phone and email, we finally got in touch recently. The missing Color selection for this order has been updated and the 2nd duplicate order was cancelled for full refund. We're glad we were able to get your order all squared away. Delivery is scheduled for Monday via UPS.
We appreciate your repeat business.