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  • Report:  #1353838

Complaint Review: Club Wyndham

Club Wyndham Club Wyndham designs contract to have you pay for points even if you don't use them. Florida

  • Reported By:
    Kyle — Sioux Falls South Dakota USA
  • Submitted:
    Fri, February 03, 2017
  • Updated:
    Fri, February 03, 2017
  • Club Wyndham
    Internet
    USA
  • Phone:
    8005267145
  • Category:

Sales scam. Rely on contract to make you pay thousands for temporary access to points, and keep the money if you don't spend points. We were scammed into spending $3000 for some vacation points to use at a later date. Salesperson did not relay to us that those points will expire, and if we don't use them, we're out the money and the points. They keep pointing to contract language. I know if the salesperson had told us, "We'll charge you $3,000, if you don't use these points in the next 12 months, the points will expire and you won't get a refund."....we would have never signed up. Called multiple reps and each say that's company policy. They charge you for "temporary access to points"...they are not charging you for the points themselves or for membership. They keep my money, and I get nothing.

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