ClubZ tutoring Fatima Nasim I paid for my child's tution in full.Company closed down after 12 sessions 25 more to go and I cannot reach anyone to claim the tution that I paid Internet, Ontario
I paid for my childs tution in full for 8 mths. 2 mths and club Z is closing down .the e-mail says they would default on our payments.They owe me approximately 900 cad dollars. Who do I approach to get my money back.
3 Updates & Rebuttals
Club Z! Inc.
United States of AmericaPlease Contact Club Z! Corporate Office
#4UPDATE Employee
Fri, January 06, 2012
We are terribly sorry for your experience. This situation resulted unexpectedly from the actions of one of our franchisees (who was independently owned and operated) and is not indicative of the high quality service for which Club Z! is known. Please contact us toll-free at 800-434-2582 or corporate@clubztutoring.com and we will gladly pay any outstanding fees owed to tutors and/or clients. We have been working with several tutors and families, and have not heard from you so we are questioning whether this is a real post. If it is, please contact us immediately so we can work together to reimburse you. We look forward to hearing from you. Cari Diaz, Vice President of Operations, Club Z! Inc. (Tampa, FL)
Club z! corporate office
Tampa,Florida,
U.S.A.
Toronto Club Z!
#4UPDATE Employee
Fri, December 30, 2011
We sincerely apologize for your experience with the local office, please feel free to contact our corporate office if we can be of any assistance to you in the future.
Thank you,
Club Z! Corporate Headquarters
kit tee
Ontario,Canada
tUTOR
#4General Comment
Wed, December 21, 2011
i AM a tutor working for clubZ but did not receive my December payments yet.
They told me to pick it up today/ yesterday (not sure b/c email was confusing...stated ..If you want your payments for the month of Dec 2011. Please come to the office today as he would be available as of tomorrow.) but yesterday no one was there..and today, a man opened the door and only gave me a sheet of paper (stating closing company) and said that's all the information there. The man refused to answer any questions and when I said I'm here to pick up my december statement b/c Fatima emailed me...he stated that Fatima does not work for ClubZ. How is that possible when I have been receiving emails from her. Now all the emails aren't working and no one picks up one and I left voice msg but no replies, and I don't know who to contact. I got my cheque for previous 2 months but only just got it yesterday and deposited yesterday into bank account. I don't even know for sure if it be processed since I've been ignored regarding my Dec payments. I tried to contact A Farbers and Partners Inc (since the note stated to contact them b.c they're the trustee ) but they stated the company did not file any bankruptcy.