Complaint Review: CMS Consolidated Media Services

I received a call on Saturday Jan.25th about wanting me to order magazines. The man that spoke to me first gave me a list of some magazines that I may be interested in. I then told him OK fine and he transfered me to another man who was to do the billing.

When I spoke to this man he asked me which credit card I wanted to use? I told him that I didn't have any room on a credit card and I asked if I could be billed for this? He said fine and that he would send the information right out to me.

When I received the letter in the mail thanking me for my order and that it had been charged to my credit card. I called them right away to see how that was possible because I did not give them a credit card number, and I also wanted to cancel the order.

Some how they got my debit card number and charged the amount of $65 from my card without my permission. I am still waiting for a credit and a call back from them that they said would take up to 72 hours. They said that they needed to listen to the recorded message from the 25th.

Brenda
Amesbury, Massachusetts
U.S.A.