COACH LABS. DuoTrac, Geni1 Custome support ignores calls and emails. El Segundo CA
Customer support seems to be on perpetual vacation. Items called Geni1 and 2 are bluetooth ball and club mounted, sensor connected devices to improve putting. The balls are dead and there is no way to recharge them.
I have been trying to get a replacement since March, 2019. I send several emails and leave as many VM's, with a response after every ten or twelve, then they ghost me. I bought another one and it's dead too!