Print the value of index0
  • Report:  #1373495

Complaint Review: Coal Cosmetics

Coal Cosmetics The company offered their product as a free trial, then dinged my bank account for $89.00 Internet

  • Reported By:
    Val — Heath Ohio USA
  • Submitted:
    Tue, May 16, 2017
  • Updated:
    Tue, May 16, 2017

 

After watching an improbably miraculous transformation of a wrinkled face into one that was line-free, I was lured into accepting the offer of a free trial of the magical Coal Cosmetics moisturizer.

The moisturizer rrived, together with eyer repair serum which I hadn't requested.  Needless to say, the product did not live up to its billing.  Shortly afterwards my bank called to ask if I'd authorized a transaction that appeared on my account.

This was when I discovered that my free trial was going to cost me $89.00 for the moisturizer and $86.00 for the unwanted eye serum.  To add insult to injury when I googled Coal Cosmetics to find a phone number, I found out that the same products were available from other vendors for $23.00 and $27.00.

After a heated exchange with Coal Cosmetics by phone I was offered a 25% refund on the charges.  Really depressing, though.

Respond to this Report!