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  • Report:  #929895

Complaint Review: Coast Dental

Coast Dental Deep Cleaning for EVERYONE! Internet

  • Reported By:
    Ron — Seffner Florida United States of America
  • Submitted:
    Mon, August 20, 2012
  • Updated:
    Tue, August 21, 2012
  • Coast Dental
    2118 West Brandon Boulevard,
    Internet
    United States of America
  • Phone:
    (813) 662-9340
  • Category:

This company has a long history of requiring a "Deep Cleaning". My wife recently went there for an exam and cleaning and came home with a written estimate for $6000.00 worth of work which included a $100.00 toothbrush!

When she called back 2 days later and explained she couldn't afford all this work and just wanted the cleaning provided by our insurance company she was told that now that the dentist had examined her she had to have the $6000.00 worth of work 1st.
And oh don't forget that $100.00 toothbrush.

Later that night while discussing this we realized we had been to the Coast Dental in Brandon Florida years earlier. Apparently they figured by moving their location they could avoid their bad reputation.

We remembered that this deep cleaning scam had been played out then as well. We remembered every single person coming in and out of that office that day also needed a deep cleaning. There were also a lot of angry customers commenting on this fact and one had even turned to those of us in the waiting room to expect this after our exams.

Sure enough we came out with the same prognosis.

Since my insurance provider cannot get me anyone closer then an hour and a half away as Coast is "it" here in Hillsborough County Fl. my next move is a request by my insurance carrier and the State of Florida Insurance Commisioners office to conduct an investigation as I see that this practice, from the looks of it here on the web is a concern nation wide.

I would advise all of you having the same problem to join in doing the same.

1 Updates & Rebuttals


Coast Dental

Tampa,
Florida,
United States of America

Coast follows the guidelines established by the American Academy of Periodontology

#2UPDATE Employee

Tue, August 21, 2012

Dear Ron,

Thank you for your comment.  Coast Dental follows the guidelines established by the American Academy of Periodontology.  Three out of four American adults have some form of periodontal disease.  The earliest stage is gingivitis.

Periodontal disease is the leading cause of tooth loss in adults over the age of 35. Unfortunately, many insurance companies only cover preventive maintenance, often called a "healthy mouth cleaning." 

If you  have any questions about your wife's treatment, I encourage you to have her call her dentist and to visit www.perio.org.  You can also contact our Patient Relations team at 1-855-455-6601.  Thank you.

Beth@CoastDental.com

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