Coast Dental of Punta Gorda, fl Dr Peter Zielinski Robery without a weapon Punta Gorda, Florida
On February 21, 2011 I went to coast dental to have a new set of dentures made, I was told that it would cost me $1149.00 and it would take 4 weeks. This new dentures took them 5 months with several office visits for try on fitting. I visited the Dr office about 10-14 visit for try-on.
On 6/28/2011 I was told to come into the office because the dentures were ready when I got there after waiting 5mont appose to 4 weeks the dentures was to small they were tight in my mouth with no suction at all to hold them in place. I could not even open my mouth talk eat or even drink water with them as soon as I open my mouth they would fall out. The dentist was aware of the problem but he insisted that I take it home and try to put some sea-bond on them to see if it would work over the weekend. I did that but I could not really do anything with it.
The dentist try to do some adjustment on the dentures but because of the material that was use to make the dentures u can only remove from it but not add to it so by him trying to adjust it that just made thing worse, he then turn and tell me that there is nothing he can do, so at that point I requested a refund he told me to speak with the front desk so they can request the refund.
It has been several weeks now and they are refusing to give me back a full refund saying I have to pay for the lab work. I don't feel I should pay for any lab work when the dentist was told by the lab that there was no way the dentures could be made with the type of material he was requesting which was Val-pas and I was not told about it. I call the lab they agree to work with the dentist to try and fix the dentures but up to this day the dentist still refuse to see me. I do not have the dentures nor do I have my funds back. $1149.00 may not seem like a lot of money but I do not feel like I should be responsible for the lab fee.
Coast Dental only wants to give me only $229.00 out of the $1149.00 and refuse to accept that amount I will appreciate very much if i could get some help.
1 Updates & Rebuttals
Coast Dental
Tampa,Florida,
United States of America
Coast Dental is aware of your concern
#2UPDATE Employee
Mon, October 03, 2011
Dear Debra,
Thank you for your comment. Your current and past e-mails and concerns have been forwarded to the treating Coast provider for response and resolution. Should you need further assistance, you can contact our Patient Relations team at 1-800-983-3848. Thank you.