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  • Report:  #835213

Complaint Review: Coast Dental-Palm CoastFl

Coast Dental-Palm Coast,Fl Dr. Gordon Went for a routine Cleaning Palm Coast, Florida

  • Reported By:
    flnative — Palm Coast Florida United States of America
  • Submitted:
    Tue, February 07, 2012
  • Updated:
    Mon, February 13, 2012
  • Coast Dental-Palm Coast,Fl
    114 Palm Coast Parkway
    Palm Coast, Florida
    United States of America
  • Phone:
    386-446-5595
  • Category:

With a change of careers came a change of medical insurance. With that my primary dentist of many years was not in the network of my new insurance. I chose Coast Dental because it was close to home. I was given a complete check-up on my first visit, x-rays, probing, offered oral cancer screening($59.95) which I refused. Not required.
Was informed I had moderate periodondtitis disease which according to Wkikpedia, up to 50% of the people have this disease. I was informed the treatment would cost out of pocket $1675 with follow up treatments every 3 months at $120.00 out of pocket expense.

 I called back  a couple days later to see if just a regular cleaning could be done, the receptionist stated that with the dentist diagnosis that he could just do the regular cleaning.  I went back to talk the dentist face to face. I explained I just wanted th regular cleaning, that the extensive cleaning was not in my budget, my teeth were cavity free, felt great and I did not want the procedure done.

 The dentist stated the he could not do this and "feel' good about it, that it was like going to your  medical doctor and being told you had lung cancer! Really!!! I said, " This disease is like lung cancer!!!!!"OMG! He back off on this as he realized he overstated the obvious.I asked if my teeth would fall out, no. 
 
Outcome of this is, Coast Dental provides dental care at marketing prices. They are a franchise. They deal in add-ons, not the basic routine stuff, but money makers. Not totally bad but you are not given any options. I believe I should have a choice in the matter and I do. I cancelled my appointment and went with another dentist who will perform the treatment according to my choice, not the dentist.

Should have checked this company before, shame on me.

1 Updates & Rebuttals


Coast Dental

Tampa,
Florida,
United States of America

Clinical Concern

#2UPDATE Employee

Mon, February 13, 2012

Thank you for your comments.  We would like to address your concern, but your review was posted anonymously.  Our doctors base their clinical diagnosis on the findings of a patient's x-rays and oral examination.  We'd be happy to discuss your specific diagnosis. Please call our Patient Relations Team toll-free at 1-855-455-6601.  A team member will be able to answer your questions about periodontal disease, which is the leading cause of tooth loss in Americans over the age of 35.  You can also find more information about periodontal disease online at www dot perio dot org. 

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