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  • Report:  #918236

Complaint Review: coast dental

coast dental refused to honor ins fees; insisted on other services/fees not covered, Internet

  • Reported By:
    lindasites — crescent city Florida United States of America
  • Submitted:
    Fri, July 27, 2012
  • Updated:
    Fri, July 27, 2012

i first went to coast dental in deland, fl with expectations of a free office visit, cleaning, & x-rays, per my ins. i have always had excellent teeth.  i was very ignorant then, & they scared me into several unnecessary services, not covered by my ins, which cost me $300.00.  i had no cavities, nor any other serious oral problems.  they even wanted to fill a tooth to PREVENT a cavity!!! which i did deny.  i reviewed everything after i got home & was ashamed & horrified to realize that i had been SCAMMED!!!

 subsequently, i educated myself.  coast dental is the main in-network-provider with my ins.  when i contacted the palm coast, fl office, i was informed of REQUIRED services, NOT COVERED BY MY INS.  i was not allowed to waive these services, & once again the free services would not be considered!!!  when i contacted my ins co, it was suggested i go out of network, which is still extra money out of my pocket & does not allow me use of my benefits.  when i contacted the fl ins commissioner's office, i was told there was nothing they could do, AND there was no regulation covering these issues!!!

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