Coast Dental Unacceptable Crown - the Runaround Atlanta, Georgia
On February 2008 I paid $734.00 for porcelain crown + a core buildup. After chewing on chocolate or something chewy the crown would pop out - Five different times! Two different dentists did re-cement it. One told there wasn't proper build up, the other that the crown was unacceptable.
This expensive crown is now unusable! The Georgia Dental Association, other dentists and lawyers are giving me the runaround. I contacted Coast Dental to make an appointment to look at. They don't even want to look at it. They said, 'the legal department at corporate have not given us the ok to start any treatment on you"!?!
I'm not exaggerating if I've spent at least $5,000 on cleanings, root canals and crowns for sloppy work. Other dentists in Atlanta say Coast Dental patients have work redone at other dentists. Coast Dental isn't getting another dime out of me. If they don't want to proceed then fine since they can't do anything right. So Give Me My MONEY BACK!!!!
3 Updates & Rebuttals
anonymous
Atlanta,Georgia,
United States of America
stop the hassle
#4REBUTTAL Individual responds
Sat, March 03, 2012
I called that # but it's the collection dept. Allison at ext 230 left msg but not a phone #. I have x-rays and crown in little envelope. I need a a written statement from a dentist? Which one?
anonymous
Atlanta,Georgia,
United States of America
Stop giving me the runaround!!!
#4Consumer Suggestion
Mon, December 19, 2011
It's been more than 3 months since I contacted the Druid Hills office to take a look at tooth #31. It is very wrong for the crown to pop out 5 different times to the point it's no good. I was told either the corporate office or legal department would have to contact me (neither did) before they see me.
3 different dentist have told me : 1-crown is unacceptable 2-did not have proper core/pin buildup 3-temporary cement instead of permanent cement was used.
I called the 888# you listed. She told me they are very busy (I wonder why) and gave info and they would call back. That was 5 days ago and nobody even left a message.
Accept responsibility and admit your wrongdoing, apologize, and either redo it properly at no charge or issue a refund by check so I can have the crown done at a reputable dentist.
Coast Dental
Tampa,Florida,
United States of America
Please contact Coast Dental
#4UPDATE Employee
Fri, October 14, 2011
Coast Dental strives to provide excellent customer service and patient care each and every time. Please contact our Patient Services Team at 888-871-8718. Thank you.