Whatever you do, if one of their sales people knocks on your door, call the police immediately. This company gives reputable glass shops a bad name. My wife allowed them to call our insurance company to handle our glass claim. Being totally unaware of how things work, I listened to the sales person explain why they were not on our insurance company's glass claim program. Naturally, I fell for it, hook, line, and sinker.
Later, that very same day, my neighbor came over and told me that he allowed this very same company to replace his windshield approximately three weeks prior. I was informed then, by my neighbor, that he had been calling and calling, complaining about a leak. When he spoke with his insurance company, they told him that they warned him that they (Coast to Coast Auto Glass) was not on their glass program and that there wasn't anything they could do. Now, he's either going to have to live with his windshield leaking, or pay a reputable company out of his pocket to correct the problem.
Upon doing a bit of research on the computer, I became even more concerned over this bogus company. I simply called my insurance company and had them cancelled. Fortunately for me, I did run across a former employee of this company, who, upon my probing, put my mind at ease with what I had already told myself, and that is, this company, or bogus company, is HORRIBLE!
Please, stay away from this pathetic excuse of an auto glass company. Now I know why they will never be on ANY insurance companies glass program! If you recently signed up with them, do yourself a favor and call your insurance company and cancel before it's too late! You will be glad you did!
Also, please pass the word along so you can help protect your neighbors and coworkers. If enough people speak the truth about them, then hopefully, they will just go away, and if not, just call the police!