Print the value of index0
  • Report:  #1060903

Complaint Review: Cobblestone Auto Spa

Cobblestone Auto Spa BEWARE of pin-less debit card transactions without your knowledge or consent Surprise Arizona

  • Reported By:
    Gettin Even Legally — Surprise Arizona
  • Submitted:
    Fri, June 21, 2013
  • Updated:
    Fri, June 21, 2013
  • Cobblestone Auto Spa
    Bell Road, Surprise, AZ
    Surprise, Arizona
    USA
  • Phone:
    602-212-2251
  • Category:

When using your debit card to pay for a car wash, beware of unauthorized "pin-less" debit transactions for small amounts ($2.00 - $3.00), being charged to your checking account.  These charges occur within minutes of using the card at the point of sale to pay for a car wash.  The problem is that there is NO PURCHASE!  This has happened to me multiple times and I will no longer go to Cobblestone Auto Spa for anything.  It's no mistake if it occurs more than once.  I called my bank who confirmed that the charges were submitted as "pin-less" debit transactions.  I then visited the store with hard copy of my checking account activity clearly showing the transactions to ask for help.  I had the displeasure of attempting to communicate with a snarky, "manager" in his 20's and a pimply faced, fat, sloppy clerk in her 20's probably suffering from somekind of hormone imbalance who decided that it was my problem and my bank was screwing me over.  Even though I had undisputable proof that the unauthorized charges ORIGINATED in their store!  Please note that the woman before me who was there to speak with the manager was missing a GPS unit and pack of cigarettes from her car.  They offered her a free car wash and basically gave me the finger.  BEWARE!  They have figured out how to skim debit cards.  If you go there and use a debit card, you better check your account and always check to make sure all your stuff is still in your car before you leave.

Respond to this Report!